Dental City

What used to take months now happens in hours. The result? Higher morale, faster fulfillment and future-ready operation in a compact space.

Dental City, a dental supply distributor in Green Bay, Wisconsin transformed its warehouse operation by partnering with Infios and Locus Robotics to implement a warehouse management system and autonomous mobile robots.

Challenges

Dental City distributes thousands of quality dental supplies in a 40,000 square feet facility. The company aimed to maintain its position in the competitive market, despite having only a fraction of the warehouse space of its largest competitors. Dental City looked to improve:

Customer experience: Struggled to consistently meet same-day shipping promises—putting customer satisfaction at risk.
Scalable deployment: Needed to scale fulfillment capacity, but expanding the physical footprint wasn’t an option.
Maximize efficiency: A compact facility limited throughput, making it harder to compete with larger distributors.

Solution and Benefits

Dental City, an established partner of Infios, has relied on Infios’s Warehouse Management System (WMS) to power their operations since 2008. As a trusted partner, Infios was the natural choice to deploy Locus Robotics' Autonomous Mobile Robotics (AMR).

Infios integrated both Locus Origin and Vector robots its Warehouse Management System (WMS).
QR-code navigation and plug-and-play setup made deployment frictionless.
MPOS enabled smarter cartonization and zone picking to cut waste and boost speed.

99 .85%

ACCURACY ACHIEVED

On-site training ensured associates could start working with the robots in 10 minutes or less.
300 %

INCREASE IN PICKING

More consistent and precise order fulfillment.
REDUCED

ORDER CYCLE TIME TO 5 MINUTES

Improved customer satisfaction and operational efficiency.
DECREASED

TRAINING TIME BY 90%

Increased throughput without adding headcount.

“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”

Denny Johnson
Director of IT, Dental City

Dental City Video

Double warehouse efficiency without expanding a single square foot

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