Our view on why a Gartner-recognized WMS partner matters: lessons from 7 years as a leader

Our view on why a Gartner-recognized WMS partner matters: lessons from 7 years as a leader 

Seven years. That’s how many consecutive years Infios has been named a Leader in the Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS). To us, it’s more than a badge of honor; it’s a signal to every supply chain leader that our solutions, strategy and support consistently meet the highest standards in the industry. 

But what does that really mean for our customers? And why should it matter when choosing a Warehouse Management System?

Let’s break it down.

The stakes: what’s riding on your WMS decision

Today’s warehouse operations are under immense pressure: labor shortages, volatile demand, rising fulfillment expectations and relentless cost constraints. Your WMS is no longer a back-of-house system. It’s the strategic core of your fulfillment operations.

Choosing the wrong solution can jeopardize your growth. Choosing the right one turns your warehouse into a competitive advantage.

When you’re betting your margins, speed-to-value, customer satisfaction and multi-year business plan on a software partner, consistency and credibility matter. Choosing a proven vendor isn't about playing it safe; it’s about reducing risk, accelerating time-to-impact and positioning your business to scale with confidence.

What it means to be a Gartner Magic Quadrant  Leader to us and why it should matter to you

The Gartner Magic Quadrant evaluates vendors based on two key criteria: "Completeness of Vision” and “Ability to Execute.”  Leaders combine the uppermost characteristics of vision and thought leadership with a strong, consistent Ability to Execute. Leaders in the WMS market are present in a high percentage of new WMS deals, win a significant number of them and have a large and growing customer base. 

In short: our take is this recognition reflects real-world outcomes and value drivers, not just roadmap promises.

For businesses like yours, it’s one aspect of due diligence already done for you. An initial list of vendors who’ve been vetted, validated and proven. And for Infios, it reinforces our core belief that better supply chains build a better future because you can’t create progress on an unstable foundation.

At Infios, we don’t measure success by software deployments; we measure it by business outcomes. Our WMS customers don’t just go live; they go further, faster and more profitably. 

Whether it’s cutting labor costs, scaling operations to meet surging demand, or dramatically reducing time to value, our customers see meaningful impact where it counts.

Case study : how FabFitFun achieved $10M in savings and decreased costs per order by 66%

When FabFitFun sought a solution to support its rapidly growing, complex business operations, it turned to Infios as a partner to help it achieve this aim. The subscription box company needed a Warehouse Management System (WMS) that could adapt to their unique processes, rather than forcing them to adjust their business to fit the software.

The WMS needed to fit FabFitFun's ideal operation that included:

• A no-limit technology enabled operation
• A solution that could meet multiple peak seasons a year
• Effectively train a constantly changing associate team

Here’s what they achieved with Infios:

• Training time for new warehouse associates dropped from 2 days to 2 hours
• $10M in savings tied to labor optimization and automation enablement
• 66% reduction in cost per order despite 50% higher labor rates
• 200% decrease in reliance on temporary labor during peak season

Those aren’t just metrics, they’re competitive gains.

Behind those results is a WMS built on Adaptable Solutions that flex to real-world operations, a culture of Purposeful Innovation that eliminates inefficiency and a long-term partner committed to Growing with You through every stage of scale.

Read more about FabFitFun and Infios’s partnership here

Choose a WMS partner who has been there and scaled that

There’s no shortage of warehouse management solutions on the market. But our view is that there are very few vendors who’ve consistently led the category. Not just for a year or two, but for seven straight years.

To us, that kind of consistency isn’t an accident. It’s the result of relentless focus, customer  obsession and a belief that better supply chains lead to a better future for businesses, people and the world.

At Infios, this belief fuels everything we do. Because when your warehouse performs better, your entire operation performs better. 

• You fulfill faster. 
• You adapt quicker. 
• You reduce waste. 
• You protect margins. 
• You keep promises. 
• And ultimately, you unlock the agility, resilience and growth that modern business demands.

In a time when operational stability and strategic growth aren’t optional, your WMS partner can’t just be a provider. They need to be a catalyst.

*Source: Gartner, “2025 Magic Quadrant for Warehouse Management Systems,” Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano 1 May 2025.

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*Infios (Koeber), formally known as High Jump, was recognized as a Leader in the 2019 Magic Quadrant for Warehouse Management Tools