Infios has optimized B2B hardware logistics for Deutsche Telekom
With Infios, Deutsche Telekom relies on automated, robot-assisted processes for small storage processing at the distribution center in Hanover, Germany.
Minneapolis / Bad Nauheim - 22 July 2025.
Infios today announced the successful implementation of a robotics picking solution at Deutsche Telekom. This is the first use of Autonomous Mobile Robots (AMR) to serve Telekom’s B2B hardware service business located in Hanover, which improves both the efficiency and scalability of its logistics operations.
Infios, as general contractor, was responsible for a combined software and automation approach focusing on the integration of a Geekplus P1200 shelf-to-person Autonomous Mobile Robot (AMR) system at the Hanover site. Based on the goods-to-person principle, the robots take over the automated transportation of shelves weighing up to 1,200 kg to the respective work and pick stations.
In the in- and outbound areas, walking routes could be reduced significantly, while the remaining manual areas are supported by put and pick-by-light systems to ensure improvements in efficiency and a reduction of error rates. Starting with the integrated interplay of 30 inbound and 80 outbound items per hour, the system performance can be scaled to meet future requirements through the addition of AMRs and workstations on demand.
Efficient control of the flow of goods is managed by Infios’s Unified Control System (UCS), which enables seamless integration into the existing logistics infrastructure. The distribution centre at the Hanover site specializes in the distribution of network technology in the B2B segment and delivers stores as well as wholesale customers. The warehouse stocks 2,200 Stock-keeping units (SKUs) and an inventory of 2.5 million items.
“An integrated software and robotics system significantly reduces the workload for employees at this location. At the same time, it is a space-saving solution that improves operational efficiency with little effort amidst the dynamic developments in the retail industry.”
“Following 18 months of strategic planning and development, we are proud to introduce our robot-assisted picking system—an advanced solution that replaces legacy logistics technology, modernizes warehouse operations, and automates repetitive, physically demanding tasks. This innovation not only enhances working conditions for our warehouse teams but also positions us to scale efficiently with future demand. It reflects our commitment to sustainable logistics excellence through improved precision, flexibility, and operational efficiency”, adds Dirk Raulf, Head of Hardware Service Solutions, Deutsche Telekom Technik GmbH.