Former MercuryGate emerges as a challenger in the 2024 Gartner® TMS Magic Quadrant™

In 2023, former MercuryGate didn’t just hit its targets, we surpassed them, achieving record-breaking bookings, accelerating customer loyalty and expanding globally. Now, in the 2024 Gartner® Magic Quadrant™ for Transportation Management Systems, MercuryGate has been recognized as a Challenger; a reflection of our ongoing commitment to innovation, resilience and customer success.

This blog explores the highlights behind our 2024 recognition and how we're continuing to redefine transportation management for a smarter, more responsive supply chain.

2023 milestones: resilience meets results

In a year marked by persistent supply chain disruption, MercuryGate doubled down on innovation. Our platform helped customers maintain agility, improve visibility and uncover new efficiencies - all while scaling globally.

1. Smart transportation, powered by customer voice

Customer success is a driving force behind every product enhancement we make.

In 2023, our Smart Transportation Platform evolved into a truly comprehensive solution, addressing every stage of the shipment lifecycle - from procurement to final-mile delivery.

2. Delivering end-to-end optimization

Every link in the supply chain is vulnerable. A breakdown in one area can ripple across the entire network. That’s why we focused on enhancements that reduce complexity and increase control, including:

• Advanced compliance tools to eliminate sourcing bottlenecks
• Enhanced planning capabilities to optimize visibility, analytics, freight claims and fleet management
• Expanded functionality across modes, including parcel, LTL and final mile logistics

3. Balancing speed, cost and sustainability

Historically, supply chains were forced to choose between fast, economical or sustainable shipping. Our 2023 innovations are helping customers achieve all three by:

• Improving routing and delivery accuracy
• Reducing transportation exceptions
• Increasing driver and asset efficiency
• Enabling street-level scheduling for final-mile precision

In 2024, we remain committed to building solutions that reduce friction and create measurable value.

Powered by partnerships: what customers are saying

MercuryGate customers are more than users; they’re collaborators. Through continuous feedback, we refine our platform to meet their evolving needs.

Here’s what they’re sharing on Gartner Peer Insights:

• “Powerful TMS which makes our transportation management easier and more efficient.”
• “Continued investment in the product while listening closely to customer feedback.”
• “A flexible system that adapts as our business evolves. Great long-term partner.”
• “As a start-up, we needed a partner who could grow with us and MercuryGate delivered.”

“This feedback reinforces our commitment to make shipping intelligent, simple, sustainable, and transformative,” said Juliano.

Innovation that meets the moment

As the TMS landscape shifts, so does our roadmap. We're continuing to expand capabilities in:

• Machine learning and automation for smarter decision-making
• Predictive analytics that drive proactive supply chain strategies
• Deeper customer collaboration to shape future-ready tools

A challenger, by design

Being named a Challenger in the 2024 Gartner® Magic Quadrant™ for TMS is more than recognition. It reflects our belief that intelligent transportation not only possible, but necessary.

We’re proud of how far we’ve come. And we’re even more excited about where we’re headed.

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally. They are used herein with permission. All rights reserved.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Transportation Management Systems, Peer Contributors, February 2023.